Terms & Conditions
Our service terms and warranty information
Service Terms
By using Tech Support NI's services, you agree to these terms and conditions. Our services include computer repairs, data recovery, and IT support across Northern Ireland.
No Fix No Fee Guarantee
Our No Fix No Fee guarantee means you won't be charged if we cannot fix your device. This applies to all standard repairs but excludes:
- Parts already ordered or installed
- Data recovery attempts
- Diagnostic fees for specialized services
Warranty
All our repairs come with a 90-day warranty covering:
- Parts and labor
- Software configurations
- Hardware installations
Data Protection
While we take utmost care with your data, we recommend:
- Backing up your data before repairs
- Removing sensitive information
- Providing necessary passwords
Service Timeframes
While we strive for same-day service, repair times may vary based on:
- Parts availability
- Repair complexity
- Current workload
Payment Terms
We accept:
- Cash
- Credit/Debit cards
- Bank transfers
Payment is required upon completion of repairs.
Contact Us
For any questions about these terms, please contact us:
Email: [email protected]
Phone: 028 9623 7853